Skip to main content

Emergency? Call 911

Symptoms

When does a cut need stitches? Cuts, wounds and infection signs

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • Severe bleeding, or bleeding that doesn’t stop after 10 minutes of pressure
  • You can’t feel or move the injured area normally
  • An object stuck in the wound
  • A deep wound, one on the face, or one that reaches the bone (needs in-person care today)
  • An animal bite, especially from a mongoose
  • A red streak spreading from the wound, with fever

Warning signs: when to go to the ER

When does a cut need stitches? According to MedlinePlus, when it is more than a quarter inch (0.64 cm) deep, on the face, or reaches the bone, and stitches are placed in person. Small cuts heal at home: wash with soap and water, press until the bleeding stops, and cover. By video, our doctor checks how your wound is healing and looks for infection.

Other names: Lacerations, Puncture wounds

US$79Doctor visit

Possible causes

  • Cut from a knife or glass

    Usually heals at home; stitches if deep, on the face or down to the bone

  • Puncture wound (nail, thorn, fishhook)

    Rinse for 5 minutes; check your tetanus shot

  • Animal bite

    Wash for 15 minutes and get seen in person today; mongooses can carry rabies

  • Infected wound

    Warmth, redness, pus, a red streak or fever

  • Sea urchin spines

    A puncture at the beach or while swimming near rocks

Cuts and wounds: which ones heal at home

Most small cuts from a kitchen knife, broken glass or a fall heal at home with good cleaning. According to MedlinePlus, some wounds carry a higher risk of infection: bites, punctures (a nail or a thorn), crush injuries, dirty wounds, wounds on the feet, and wounds that aren’t cleaned promptly.

What matters is knowing when a wound needs stitches or a tetanus shot, which happen in person, and when caring for it at home and watching it is enough.

No warning signs? Talk to the doctor by video

If you have none of the warning signs on this page, the doctor can evaluate you by video and tell you whether you need to be seen in person.

For problems that are not emergencies. In an emergency, call 911.

Your doctor

Dr. Diana Nieves Castro, MD

General practice physician

Several years of emergency-department experience.

Founding Executive Director of The Health Initiative.

Meet the doctor

When does a cut need stitches?

According to MedlinePlus, get seen in person, because it may need stitches, if the wound:

  • Is more than a quarter inch (0.64 cm) deep
  • Is on the face
  • Reaches the bone

First aid for a cut

According to MedlinePlus:

  1. Wash your hands with soap.

  2. Wash the cut thoroughly with mild soap and water. For a small puncture, rinse it for 5 minutes under running water.

  3. Press directly on it with a clean cloth until the bleeding stops.

  4. Apply an antibacterial ointment and a clean bandage that won’t stick to the wound.

  5. Don’t remove a long or deeply stuck object: cover it and get help.

Tetanus

According to the CDC, after a clean, minor wound you get a tetanus booster if your last shot was 10 or more years ago. After a dirty or major wound, such as a puncture, a bite or a burn, the booster is given if your last shot was 5 or more years ago. MedlinePlus also advises getting care for a wound from a fishhook or a rusty object.

Tetanus shots are given in person. If you don’t know when your last dose was, ask at an urgent care center, your pharmacy or your doctor.

Signs a wound is infected

According to MedlinePlus, watch for these over the next days:

  • Warmth and redness around the wound
  • Throbbing pain
  • Swelling
  • A red streak spreading from the wound
  • Pus or drainage from the wound
  • Fever

How we help by video

We don’t place stitches or give shots by video. What Dr. Diana Nieves Castro, a Puerto Rico–licensed general practice physician with several years of emergency-department experience, does is check your wound on camera: whether it is healing well, whether there are signs of infection, and whether you need to be seen in person. We evaluate, diagnose and treat; if appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances. It is an urgent care visit by video for problems that aren’t emergencies.

If infection is spreading through the skin, read about cellulitis. If an animal bit you, read animal bites in Puerto Rico first. If you stepped on a sea urchin, see sea urchin spines.

Your visit in 3 steps

Request a visit online 24/7 — we confirm your time by email or text.

  1. Request your visit and pay by card. Choose Doctor visit.
  2. We send you a secure video link. It works on your phone, tablet or computer. Have good light so you can show the wound.
  3. The doctor checks your wound. If appropriate, she prescribes and we send your prescription to your pharmacy, or she tells you where to go in person.

What the visit costs

A doctor visit costs US$79, the same price for every age, with no membership. Your card is charged when you request the visit, and you get a full refund if the visit can’t take place. We see adults and children of all ages; for patients under 21, a parent or legal guardian stays on camera with photo ID. You need to be physically in Puerto Rico during the visit. Book your visit.

When to go to the ER

According to MedlinePlus, call 911 or go to an emergency room if bleeding is severe or won’t stop, or if the person can’t feel the injured area or it doesn’t work right. See when to go to the ER.

  • Severe bleeding, or bleeding that doesn’t stop after 10 minutes of pressure
  • You can’t feel or move the injured area normally
  • An object stuck in the wound
  • A deep wound, one on the face, or one that reaches the bone (needs in-person care today)
  • An animal bite, especially from a mongoose
  • A red streak spreading from the wound, with fever

Frequently asked questions

How do I know if a cut needs stitches?

According to MedlinePlus, if it is more than a quarter inch (0.64 cm) deep, on the face, or reaches the bone. Stitches are placed in person, at an urgent care center or an emergency room.

Can you check a wound by video?

Yes. The doctor looks at the wound on camera, checks for signs of infection and tells you whether you need to be seen in person. If appropriate, she prescribes and we send your prescription to your pharmacy.

When do I need a tetanus shot?

According to the CDC, for a clean, minor wound if your last dose was 10 or more years ago; for a dirty wound, a puncture or a bite, if it was 5 or more years ago. It is given in person.

How do I know if my wound is infected?

Warmth, redness, throbbing pain, swelling, a red streak, pus or fever are signs of infection, according to MedlinePlus. A red streak with fever needs care today.

About this page

Author: The Health Initiative

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)

Disclosure: Founding Executive Director of The Health Initiative

Published: 2026-10-02 · Updated: 2026-10-02