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Our doctor

Dr. Diana Nieves Castro, MD

Dr. Diana Nieves Castro, MD: a general practitioner licensed in Puerto Rico, with several years of emergency-department experience. She is the doctor who sees you in our video visits, adults and children of all ages, in English or Spanish. She is also the Founding Executive Director of The Health Initiative. You can verify her license and NPI record in official sources.

General practice physicianPR license 24027NPI 1922842756Spanish and English

Verify our doctor

Specialty
General Practice
PR license
24027License to practice medicine in Puerto Rico · Junta de Licenciamiento y Disciplina Médica
Verify the license (opens in a new tab)
Languages
Spanish and English
Experience
Several years of emergency-department experience
Disclosure
Founding Executive Director of The Health Initiative
On this page (6)

How to verify Dr. Diana Nieves Castro's credentials

Puerto Rico license 24027. It is issued by the Junta de Licenciamiento y Disciplina Médica (Puerto Rico's medical licensing board). To verify it, open the Department of Health license lookup (link above) and search her name or the license number.

NPI 1922842756. The NPI is the U.S. national provider number. Her public NPPES record (CMS) shows her name, her Puerto Rico license and her classification as a general practice physician.

To check any doctor's credentials, use our Puerto Rico medical license lookup guide.

A general practitioner with emergency-room experience

Her specialty is general practice, and she has several years of emergency-department experience. That experience gives her practice in telling apart what can be treated at home from what needs care right away, which is exactly the call a video visit has to make. If she sees a warning sign during the visit, she will tell you to go to the ER or call 911.

She sees patients of all ages

She sees adults and children of all ages, from babies to grandparents. If the patient is under 21, a parent with patria potestad (parental authority) or a legal guardian stays on camera for the whole visit and shows photo ID. See online doctor visits for kids.

What she does in your video visit

She evaluates, diagnoses and treats. These are some of our services and the conditions we treat:

  • Virtual urgent care and primary care: colds, flu, sore throat, UTIs, sinus infections, pink eye, rashes and more.
  • Follow-up of chronic conditions and refills of medicines you already take.
  • Lab orders for a lab near you, for example a strep test or a urine, blood or STI test, and a review of the results with you.
  • If appropriate, she prescribes and we send your prescription to your pharmacy. She does not prescribe controlled substances.
  • Your doctor's note after the visit, included at no extra charge.

Clinical responsibility

Every clinical decision in your visit, such as the diagnosis, whether to prescribe a medication, whether to order lab tests, or whether to refer you for in-person care, is made by the doctor using her professional judgment. She is responsible for the care you receive. Pages in this section show a "Medically reviewed by" line only when she has reviewed that page; see our editorial policy.

Her role at The Health Initiative

The doctor is the Founding Executive Director of The Health Initiative, the nonprofit that runs this service and receives the payments. We say so plainly so you know who is who. Read her profile at The Health Initiative (opens in a new tab), and more about the service in about us.