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Period cramps: what helps and when to see a doctor

Period cramps are the pain in the lower belly that comes before or during your period. They usually ease with heat, exercise and over-the-counter anti-inflammatory medicine. If the pain gets in the way of your life or has changed, the doctor evaluates you by video, gives you a lab order if needed and, if appropriate, prescribes a treatment.

Can we help by telehealth?YesWe can help by telehealth.
US$79Doctor visit

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • Sudden severe belly or pelvic pain if you could be pregnant, especially if your period is more than 1 week late
  • Fainting or feeling faint
  • Shoulder pain together with pelvic pain
  • Very heavy vaginal bleeding with dizziness or weakness
  • Severe lower belly pain with fever

Warning signs: when to go to the ER

At a glance

Period cramps

Common symptoms

  • Pain or cramping in the lower belly before or during your period
  • Back or leg pain
  • Sharp or aching pain that comes and goes
  • Pain that keeps you from work or school
Other names
Dysmenorrhea · Menstrual cramps · Painful periods
Usual test
Complete blood count (CBC) if bleeding is heavy
Treatment
Heat, anti-inflammatories and, if appropriate, hormonal birth control

What are period cramps?

Painful periods are called dysmenorrhea. According to MedlinePlus, primary dysmenorrhea is the most common kind: it is not caused by another condition, but by chemicals called prostaglandins that make the uterus contract.

Secondary dysmenorrhea often starts later in life and is caused by a problem in the uterus or other reproductive organs, such as endometriosis or fibroids. This pain tends to get worse over time.

Period cramps? Talk to the doctor by video

The doctor evaluates you by video, guides you on what to do and, if appropriate, prescribes and we send your prescription to your pharmacy.

Why a video visit
ComparisonBy videoEmergency room
Getting thereFrom home: join from your phone, tablet or computer.Drive and find parking.
Hours and timeWe do not publish a wait time. Request a visit online 24/7 — we confirm your time by email or text.In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2
PriceUS$79 visit · US$49 follow-up · US$35 forms. You see it before you pay; no insurance needed.Depends on your insurance and on what is done.

For problems that are not emergencies. In an emergency, call 911.

How we care for you by video

You see Dr. Diana Nieves Castro, MD, a Puerto Rico–licensed general practice physician with several years of emergency-department experience, in English or Spanish. She asks what the pain is like, when it started, how heavily you bleed, whether you have a fever, whether you could be pregnant and what you have tried.

If you bleed heavily, we give you a lab order for a complete blood count (CBC) at a lab near you, to check for anemia. If the pain points to a cause such as endometriosis or fibroids, we refer you to gynecology. If appropriate, the doctor prescribes and we send your prescription to your pharmacy.

If you are under 21, a parent or legal guardian must sign the consent, stay on camera for the whole visit and show photo ID.

Your doctor

Dr. Diana Nieves Castro, MD

General practice physician

Several years of emergency-department experience.

Founding Executive Director of The Health Initiative.

Meet the doctor

Your visit in 3 steps

Request a visit online 24/7 — we confirm your time by email or text.

  1. Request your visit.

    Book a visit and choose "Doctor visit". You pay by card when you request it.

  2. See the doctor by video.

    We send you a secure video link. It works on your phone, tablet or computer.

  3. Get your plan.

    If appropriate, the doctor prescribes and we send your prescription to your pharmacy. If needed, you get a lab order or a referral.

What the visit costs

Period cramps are handled in a US$79 doctor visit, with no membership. You pay by card when you request the visit, and you get a full refund if the visit can’t take place. A doctor’s note for work or school is included. See all prices.

Symptoms

Period cramps usually feel like this:

  • Pain or cramping in the lower belly before or during your period
  • Back or leg pain
  • Sharp or aching pain that comes and goes
  • Pain that keeps you from work or school

Period cramps relief and treatment

MedlinePlus suggests trying these first:

  • A heating pad or hot water bottle on your lower belly, or a warm bath.
  • Exercise and relaxation techniques, such as yoga.
  • An over-the-counter anti-inflammatory (NSAID), such as ibuprofen or naproxen, which lowers prostaglandins. Follow the package directions.

If that is not enough, the doctor may consider hormonal birth control, which also helps with the pain of primary dysmenorrhea. See birth control online. For secondary dysmenorrhea, treatment depends on the cause.

According to MedlinePlus, see a doctor if anti-inflammatories and home care don’t help, if cramps suddenly get worse, if severe cramps start after age 25, if you have a fever with the pain, or if the pain happens outside your period.

When to go to the ER

Sudden severe pain can be an ectopic pregnancy or an infection. For your safety, go to the emergency room or call 911 if you have:

  • Sudden severe belly or pelvic pain if you could be pregnant, especially if your period is more than 1 week late
  • Fainting or feeling faint
  • Shoulder pain together with pelvic pain
  • Very heavy vaginal bleeding with dizziness or weakness
  • Severe lower belly pain with fever

How we care for you

  • We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.

  • We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.

  • Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.

  • If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.

  • You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).

  • In an emergency, call 911.

Frequently asked questions

What can I take for period cramps?

According to MedlinePlus, over-the-counter anti-inflammatories such as ibuprofen or naproxen help because they lower prostaglandins. Heat and exercise help too. If they don’t give you relief, the doctor evaluates you and, if appropriate, prescribes another treatment.

When are period cramps not normal?

See a doctor if the pain gets in the way of your life, suddenly gets worse, starts out severe after age 25, comes with a fever or happens outside your period. It may be secondary dysmenorrhea, such as endometriosis.

Does birth control help with period pain?

It can. MedlinePlus lists hormonal birth control as an option for primary dysmenorrhea. The doctor reviews with you whether it is appropriate for you.

Can I get a doctor’s note for period cramps?

Yes, if the doctor evaluates you and finds it appropriate. A doctor’s note after your visit is included at no extra charge.

About this page

Author: The Health Initiative

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)

Disclosure: Founding Executive Director of The Health Initiative

Published: 2026-10-02 · Updated: 2026-10-02