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Symptoms

Fever in adults: causes, treatment by video and when to worry

Is this an emergency?

This is not an emergency service. Call 911 or go to the nearest emergency room if you have:

  • Confusion, unusual sleepiness or being hard to wake
  • Severe headache with a stiff neck
  • Trouble breathing, or bluish lips, tongue or nails
  • A seizure
  • Dengue warning signs: belly pain, vomiting 3 or more times in 24 hours, bleeding from the nose or gums, blood in vomit or stool, or feeling extremely tired or restless
  • A fever of 105 °F (40.6 °C) or higher that does not come down with treatment

Warning signs: when to go to the ER

Fever in adults is usually the body fighting an infection such as flu, COVID-19 or a urinary tract infection, and in Puerto Rico dengue belongs on that list too. On video, Dr. Diana Nieves Castro assesses your fever, tells you what to do and, if appropriate, prescribes. Go to the ER for confusion, a stiff neck or trouble breathing.

Other names: High temperature, Pyrexia

Can we help by telehealth?YesWe can help by telehealth.
US$79Doctor visit

Possible causes

What counts as a fever in an adult?

In adults, a temperature by mouth above 99 °F to 99.5 °F (37.2 °C to 37.5 °C), depending on the time of day, is likely a fever. A fever is not an illness in itself; it is a sign your body is reacting to something, usually an infection.

Use a digital thermometer and write down each reading with the time. That record helps the doctor a lot during your visit.

No warning signs? Talk to the doctor by video

If you have none of the warning signs on this page, the doctor can evaluate you by video and tell you whether you need to be seen in person.

For problems that are not emergencies. In an emergency, call 911.

How we treat fever in adults by video

Fever is one of the most common reasons people use virtual urgent care. You see Dr. Diana Nieves Castro, a general practice physician licensed in Puerto Rico (you can verify her license) with several years of emergency-department experience, so she knows which fevers can be managed at home and which need the ER. Visits are in English or Spanish.

We evaluate, diagnose and treat. The doctor asks how long you have had the fever, what else you feel and what you have taken, and watches you on camera. If needed, we give you a lab order for a lab near you, such as a urine test or blood work. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.

Your doctor

Dr. Diana Nieves Castro, MD

General practice physician

Several years of emergency-department experience.

Founding Executive Director of The Health Initiative.

Meet the doctor

Your visit in 3 steps

Request a visit online 24/7 — we confirm your time by email or text.

  1. Request your visit and pay by card. Choose Doctor visit.

  2. We send you a secure video link. It works on your phone, tablet or computer. You need to be physically in Puerto Rico during the visit, and visitors are welcome.

  3. The doctor assesses you. If appropriate, she prescribes and we send your prescription to your pharmacy; if a test would help, you get a lab order for a lab near you.

What a fever visit costs

A doctor visit is US$79, the same price for every age, with no membership. Your card is charged when you request the visit, and you get a full refund if the visit can't take place. A doctor's note after your visit is included at no extra charge. See all prices or book your visit. The service is run by The Health Initiative, a nonprofit.

Common causes of fever in adults

Most fevers come from viral or bacterial infections. The causes table on this page lists the common ones. Some clues that help tell them apart:

  • Sudden fever with muscle aches and exhaustion: possibly flu.
  • Fever with cough, sore throat or loss of smell: possibly COVID-19.
  • Fever with burning when you pee or back pain: possibly a urinary tract infection reaching the kidneys, which needs prompt care.
  • Fever with pain behind the eyes, bone pain or a rash: think about dengue.
  • Fever with a very painful throat, or with congestion and facial pain: possibly a throat or sinus infection.

Fever and chills

Chills are common while a fever is rising. MedlinePlus advises not to bundle up someone who has chills and not to use ice or cold water, because shivering raises the body temperature; take off extra clothes and blankets instead. If fever and chills come with burning when you pee or pain in the side of your back, it can be a kidney infection: read UTI treatment and get checked soon.

Fever and dengue in Puerto Rico

Dengue is a cause of fever you cannot ignore on the island. Puerto Rico's Department of Health declared a dengue public health emergency in 2024; the CDC counted 6,291 cases that year, and more than half of patients were hospitalized.

Dengue warning signs usually start 24 to 48 hours after the fever goes away, so a falling fever does not mean you are in the clear. If dengue is possible, the CDC advises acetaminophen for fever and pain and no aspirin or ibuprofen. Read our dengue warning signs guide, which matters for visitors as much as residents.

Home care, and when we order a lab test

If you feel reasonably well and have no warning signs:

  • Rest and drink fluids often: water or drinks with electrolytes.
  • Acetaminophen or ibuprofen lower fever in adults. Follow the label, and do not combine products that contain the same ingredient.
  • If dengue is possible, use acetaminophen only.
  • Check your temperature two or three times a day and write it down.
  • Stay home and wash your hands often so you do not spread the infection.
  • If a fever lasts more than 48 to 72 hours, keeps coming back, or comes with urinary symptoms, the doctor will decide whether you need blood work or a urine test and give you an order for a lab near you.
  • Many viral fevers only need home care, and antibiotics do not work on viruses. The doctor will explain what your situation needs.

When to go to the ER for a fever

For your safety, call 911 or go to an emergency room if a fever comes with confusion, being hard to wake, a severe headache with a stiff neck, trouble breathing, blue lips or nails, a seizure, or dengue warning signs. Get care soon if your fever reaches 103 °F (39.4 °C) or higher and stays there, lasts more than 48 to 72 hours, or comes with a new rash or bruising, or if you have a serious medical condition or a weakened immune system. More in when to go to the ER.

Fever in children

We see children of all ages, but fever in children is judged differently depending on age. For their safety, a baby under 3 months with a fever needs the emergency room. For patients under 21, a parent or legal guardian stays on camera for the whole visit and shows photo ID. Read our page on fever in children.

Frequently asked questions

What temperature is a fever in an adult?

Generally a temperature by mouth above 99 °F to 99.5 °F (37.2 °C to 37.5 °C), depending on the time of day. How you feel and whether you have warning signs matter as much as the number.

How many days of fever is too long for an adult?

Get checked if a fever lasts more than 48 to 72 hours, or keeps coming back for a week or more. If it stays at 103 °F (39.4 °C) or higher, do not wait that long.

What should I take for a fever if it might be dengue?

The CDC advises acetaminophen for dengue fever and pain, and no aspirin or ibuprofen. Drink plenty of fluids and watch for warning signs, especially as the fever starts to fall.

Can a telehealth doctor treat my fever?

Yes, when it is appropriate. The doctor assesses you on video, prescribes what your situation needs and we send your prescription to your pharmacy. If a test would help, you get a lab order for a lab near you. We do not prescribe controlled substances.

Can I get a doctor's note if a fever keeps me off work?

Yes. If the doctor finds it appropriate after your visit, a doctor's note is included at no extra charge.

About this page

Author: The Health Initiative

Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)

Disclosure: Founding Executive Director of The Health Initiative

Published: 2026-10-02 · Updated: 2026-10-02