Areas
Doctor Online in Dorado, Puerto Rico: ER, Pharmacy Counters and Video Visits
Looking for a doctor online in Dorado, Puerto Rico? Dr. Diana Nieves Castro, MD, sees patients of all ages by video at home or wherever you are staying, as long as you are in Puerto Rico. Dorado's ER is at Doctors' Center Hospital Dorado on PR-696. The latest-closing pharmacy counter is Walgreens at 4210 Carr 693, open until 11 p.m.
Is it an emergency? Call 911.
Video only
We are a telehealth-only service: we have no office or clinic in this area or anywhere else in Puerto Rico. If you need to be seen in person, this guide shows where to go.
Is this an emergency?
This is not an emergency service. Call 911 or go to the nearest emergency room if you have:
- Chest pain, shortness of breath or a face drooping on one side
- Someone pulled from the water who is coughing hard, struggling to breathe or confused
- Confusion, fainting or hot dry skin after time in the sun
- A baby under 3 months with a fever
Help lines
Dorado: the emergency room or a video visit
For an emergency, the ER is the right place. For anything that is not an emergency, such as a cold, a UTI, ear pain or a rash, the doctor sees you by video from home: no driving or parking, you skip the waiting room, and the price is shown before you book. Book a video visit from Dorado, US$79.
Before you leave home
Why a video visit
For anything that isn’t an emergency, compare what each option takes.
| Comparison | Video visit | Emergency room | CDT or doctor’s office |
|---|---|---|---|
| Getting there | From home: join from your phone, tablet or computer. | Drive and find parking. | Drive and find parking. |
| Waiting room | Skip the waiting room: join from wherever you are in Puerto Rico. | Yes, a waiting room. | Yes, a waiting room. |
| Hours and time | We do not publish a wait time. Request a visit online 24/7 — we confirm your time by email or text. | In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2 | An in-person visit takes about 2 hours on average, including travel.3 |
| Price | US$79 visit · US$49 follow-up · US$35 forms. You see it before you pay; no insurance needed. | Depends on your insurance and on what is done. | Depends on your insurance and on what is done. |
| Language | Spanish or English, with the same doctor. | Depends on the place. | Depends on the place. |
| Prescriptions | If appropriate, the doctor prescribes and we send your prescription to your pharmacy. | Yes, if needed. | Yes, if needed. |
| When to go in person | If the doctor needs to examine you in person or run a test, she tells you and guides you. | In an emergency: chest pain, trouble breathing, weakness on one side or bleeding that won’t stop. Call 911. | If you need stitches, an X-ray or a test on the spot. |
For problems that are not emergencies. In an emergency, call 911.
Table sources
- 1. CMS Care Compare, “Timely and Effective Care – State”, measure OP-18b: median time in the emergency department, arrival to departure, for patients sent home (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
- 2. CMS Care Compare, “Timely and Effective Care – National”, measure OP-18b (US figure) (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
- 3. Ray KN et al., “Opportunity costs of ambulatory medical care in the United States,” Am J Manag Care 2015;21(8):567-74 (US data, 2003–2010) (opens in a new tab) (accessed 2026-10-02)
We found no published source for what a patient pays at an ER or a CDT in Puerto Rico, so we give no figure.
Emergency room in Dorado and the nearest others
In an emergency call 911. None of these hospitals is part of our service.
Doctors' Center Hospital Dorado, 900 PR-696, Dorado, PR 00646. Phone 787-625-5050, the number on its official site, which lists it as "Emergency Care". Its hours are not published; CMS lists a different phone (787-625-9386). Call first if it is not serious.
Centro Médico Wilma N. Vázquez, Carr 2 Km 39.5, Vega Baja, 787-858-1580, with emergency services per CMS, about 9 miles in a straight line.
Bayamón Medical Center, Carr 2 Km 11.7, Bayamón, 787-620-8181, with emergency services per CMS, also about 9 miles in a straight line. See doctor in Bayamón.
Pharmacies in Dorado: the store is open all night, the counter is not
In Dorado, the Walgreens on Carr 693 is open 24 hours, but its pharmacy counter closes at 11 p.m. To fill a prescription overnight, the nearest 24-hour counter is in Bayamón. Hours as published by each pharmacy on October 2, 2026:
Walgreens, 4210 Carr 693, Dorado, 787-278-5811. Store: 24 hours. Counter: daily 7 a.m.–11 p.m. (closed 1:30–2 p.m. on weekends).
Walgreens, 7006 Carr 693, Dorado, 787-278-5812. Counter: Mon–Sat 9 a.m.–6 p.m.; closed Sunday.
Farmacia Caridad Dorado, 1 Carr 696, 787-278-2075. Counter: Mon–Fri 7 a.m.–8 p.m., Sat 9 a.m.–5 p.m., Sun 10 a.m.–5 p.m.
Nearest 24-hour counter: Walgreens, 4699 Carr 5, Bayamón, 787-799-4699, about 9 miles in a straight line. Closed 1:30–2 a.m. See our 24-hour pharmacy guide.
Community health center in Dorado
Centro de Salud Integral en Dorado, D 81 Calle C, 787-869-5900 ext. 3001, is run by Salud Integral en la Montaña. Federal HRSA data lists 42.5 operating hours a week; it is a daytime health center, not an ER. If you are a patient there and need help outside its hours with something that is not an emergency, a video visit is another option.
Staying in Dorado: beaches and sun
Dorado hosts many visitors in its coastal hotels and rentals. If you get sick during your stay, the doctor can see you by video in your room, as long as you are in Puerto Rico. See care for visitors.
The National Weather Service notes that rip currents can occur at any beach with breaking waves, and that a distant hurricane can create dangerous currents and waves even in nice weather. Check its beach forecast (opens in a new tab) before you swim. For sunburn and heat exhaustion, read sunburn and heat illness.
How we care for you by video in Dorado
Dr. Diana Nieves Castro, MD, is a general practice physician licensed in Puerto Rico, with several years of emergency-department experience. She sees adults and children of all ages, in English or Spanish; anyone under 21 needs a parent or legal guardian on the video, with photo ID. She evaluates, diagnoses and treats; if needed, she gives you a lab order for a lab near you. If appropriate, the doctor prescribes and we send your prescription to your pharmacy in Dorado. We do not prescribe controlled substances.
We send you a secure video link that works on your phone, tablet or computer. Request a visit online 24/7 — we confirm your time by email or text. You are charged when you request it, with a full refund if the visit can't happen; pay by card, or Apple Pay or Google Pay if they appear on the payment page.
- Doctor visit, US$79: a new problem or non-emergency urgent care.
- Follow-up, US$49: a refill of a medicine you already take.
- Forms, US$35: school, university or job forms.
How this page was verified
Verified on October 2, 2026: Doctors' Center Dorado on its official locations page and in CMS data; pharmacy counters on each Walgreens page and the Farmacias Caridad locator; the health center in HRSA data. Dorado has 35,867 residents and 20.1% are 65 or older (Census, 2024). Distances are straight lines, not drive times. We re-check these facts every quarter. For Toa Baja and Toa Alta, see doctor in Toa Baja; for everywhere else, all areas.
How we care for you
We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.
We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.
Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.
If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.
You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).
In an emergency, call 911.
Frequently asked questions
Which emergency room serves Dorado?
Is there a 24-hour pharmacy in Dorado?
What can the doctor treat by video from Dorado?
I am on vacation in Dorado: can a doctor see me at my hotel?
About this page
Author: The Health Initiative
Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)
Disclosure: Founding Executive Director of The Health Initiative
Published: 2026-10-02 · Updated: 2026-10-02
Sources (10)
- Doctors' Center Hospital: Dorado location (Emergency Care) (opens in a new tab) (accessed 2026-10-02)
- CMS: Hospital General Information (Puerto Rico) (opens in a new tab) (accessed 2026-10-02)
- CMS Care Compare: Doctors Center Hospital Orlando Health Dorado (400137) (opens in a new tab) (accessed 2026-10-02)
- Walgreens, 4210 Carr 693, Dorado: hours (opens in a new tab) (accessed 2026-10-02)
- Walgreens, 7006 Carr 693, Dorado: hours (opens in a new tab) (accessed 2026-10-02)
- Walgreens, 4699 Carr 5, Bayamón: 24-hour pharmacy (opens in a new tab) (accessed 2026-10-02)
- Farmacias Caridad: store locator (opens in a new tab) (accessed 2026-10-02)
- HRSA: health center service delivery sites (Centro de Salud Integral en Dorado) (opens in a new tab) (accessed 2026-10-02)
- U.S. Census Bureau: municipio population estimates, 2020–2024 (opens in a new tab) (accessed 2026-10-02)
- National Weather Service San Juan: beach forecast (opens in a new tab) (accessed 2026-10-02)