Areas
See a Doctor in Guaynabo by Video
If you need a doctor in Guaynabo, one of Puerto Rico's five 24-hour pharmacy counters is here, at Walgreens, 2505 Carr 841, and Professional Hospital on Ave. Las Cumbres handles emergencies 24 hours a day. Anything short of an emergency, like blood-pressure follow-up for an older parent or a child's fever, Dr. Diana Nieves Castro, MD, handles by video, from Torrimar, Caparra or anywhere in town.
Is it an emergency? Call 911.
Video only
We are a telehealth-only service: we have no office or clinic in this area or anywhere else in Puerto Rico. If you need to be seen in person, this guide shows where to go.
Is this an emergency?
This is not an emergency service. Call 911 or go to the nearest emergency room if you have:
- A fall with a head injury in an older adult, especially one on blood thinners
- Chest pain, shortness of breath or stroke signs
- New confusion, or drowsiness that makes someone hard to wake
- An older adult with fever who cannot keep fluids down, is barely urinating, or has bleeding gums or nose
Help lines
Guaynabo's 24-hour ER: Professional Hospital
In an emergency call 911. None of these ERs is affiliated with us.
Professional Hospital Guaynabo: 8 Ave. Las Cumbres, Guaynabo. Phone 787-740-8787. Its site says it treats "all kinds of emergencies 24 hours a day, every day", with emergency-medicine specialists and advanced imaging. We could not confirm a pediatric ER: with a child, call first or use one of the pediatric ERs below.
Hospital Metropolitano: Carr. 21 #1785, Las Lomas, San Juan, PR 00921, just over the line. Phone 787-782-9999. On Metro Pavia's 24/7 adult ER list and its pediatric ER list. People often call it "Metropolitano Guaynabo", but there is no other Metropolitano inside Guaynabo: it is this one, on the San Juan side.
The nearest hospital pediatric ERs we verified are on our San Juan residential page (San Francisco, Auxilio Mutuo, Pavía Hato Rey) and our Bayamón and Cataño page (Puerto Rico Children's Hospital, 24 hours, on PR-2).
Before you leave home
Why a video visit
For anything that isn’t an emergency, compare what each option takes.
| Comparison | Video visit | Emergency room | CDT or doctor’s office |
|---|---|---|---|
| Getting there | From home: join from your phone, tablet or computer. | Drive and find parking. | Drive and find parking. |
| Waiting room | Skip the waiting room: join from wherever you are in Puerto Rico. | Yes, a waiting room. | Yes, a waiting room. |
| Hours and time | We do not publish a wait time. Request a visit online 24/7 — we confirm your time by email or text. | In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2 | An in-person visit takes about 2 hours on average, including travel.3 |
| Price | US$79 visit · US$49 follow-up · US$35 forms. You see it before you pay; no insurance needed. | Depends on your insurance and on what is done. | Depends on your insurance and on what is done. |
| Language | Spanish or English, with the same doctor. | Depends on the place. | Depends on the place. |
| Prescriptions | If appropriate, the doctor prescribes and we send your prescription to your pharmacy. | Yes, if needed. | Yes, if needed. |
| When to go in person | If the doctor needs to examine you in person or run a test, she tells you and guides you. | In an emergency: chest pain, trouble breathing, weakness on one side or bleeding that won’t stop. Call 911. | If you need stitches, an X-ray or a test on the spot. |
For problems that are not emergencies. In an emergency, call 911.
Table sources
- 1. CMS Care Compare, “Timely and Effective Care – State”, measure OP-18b: median time in the emergency department, arrival to departure, for patients sent home (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
- 2. CMS Care Compare, “Timely and Effective Care – National”, measure OP-18b (US figure) (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
- 3. Ray KN et al., “Opportunity costs of ambulatory medical care in the United States,” Am J Manag Care 2015;21(8):567-74 (US data, 2003–2010) (opens in a new tab) (accessed 2026-10-02)
We found no published source for what a patient pays at an ER or a CDT in Puerto Rico, so we give no figure.
Is there urgent care in Guaynabo that closes at night?
We found no urgent care center or CDT in Guaynabo with an address and hours published at a primary source, so we list none. Plenty of places advertise as a "sala de emergencia" without being open overnight: before you go, call and ask how late they see patients. At night, the verified options are Professional Hospital and the Metropolitano. For anything that is not an emergency, the doctor offers virtual urgent care.
24-hour pharmacy in Guaynabo: the Walgreens counter at 2505 Carr 841
Only five pharmacy counters in Puerto Rico are open 24 hours, all Walgreens. For much of San Juan, Guaynabo's is the closest:
Walgreens, 2505 Carr 841, Guaynabo, PR 00969, at the corner of Ave. Venus, 787-287-0528. Store and pharmacy counter: 24 hours; the counter closes 1:30–2 a.m. for a meal break. The Walgreens locator puts it 3.6 miles from Río Piedras and 4.8 from Bayamón.
Guaynabo counters open late but not overnight (counter hours, not store hours):
Walgreens, 35 Calle Juan C. Borbón, at Ave. Las Cumbres, PR 00969, 787-287-3725. Store: 6 a.m.–midnight. Pharmacy counter: daily 7 a.m.–11 p.m. It is on the same avenue as Professional Hospital.
Walgreens, 100 Ave San Patricio, at Ave. Roosevelt, PR 00968, 787-792-3725. Store: 6 a.m.–midnight. Pharmacy counter: daily 7 a.m.–10 p.m., closed 1:30–2 p.m.
Farmacia Caridad Ave. San Patricio, Urb. Parkside, 787-792-0780. Store: 24 hours. Counter: Mon–Fri 7 a.m.–9 p.m., Sat 8 a.m.–6 p.m., Sun 10 a.m.–6 p.m.
Farmacia Caridad Torrimar, 1922 Ave. Ramírez de Arellano, 787-946-0057, and Caridad Plaza Caparra, 1498 Ave. Roosevelt, 787-786-6382. Counter at both: Mon–Fri 7 a.m.–9 p.m., Sat 8 a.m.–9 p.m., Sun 9 a.m.–8 p.m.
Farmacia Caridad Villa Caparra, 178 Carr 2, 787-706-3600. Counter: Mon–Fri 7 a.m.–7 p.m., Sat 10 a.m.–5 p.m., Sun 11 a.m.–5 p.m.
Farmacia Caridad Ave. Esmeralda, 787-720-4035. Counter: Mon–Fri 8 a.m.–8 p.m., Sat 8 a.m.–6 p.m., Sun 9 a.m.–5 p.m.
Sick at night in Guaynabo
Guaynabo has what most of the island lacks: a pharmacy counter that never closes. After dark, work through it in this order:
- Is it an emergency? Chest pain, shortness of breath, facial droop, or a fall with a head injury in an older adult, especially one on blood thinners: call 911. Professional Hospital is open 24 hours.
- Need a prescription filled before 11 p.m.? The Walgreens counter on Calle Juan C. Borbón (Las Cumbres) is open until then every day.
- Later than that? Walgreens, 2505 Carr 841, fills prescriptions all night except 1:30–2 a.m. Call ahead to check they have your medication.
- Can it wait until morning? Request a visit online 24/7 — we confirm your time by email or text. If the doctor prescribes something, we send your prescription to your pharmacy.
Torrimar, Caparra and Las Cumbres: telehealth for older parents
Search results for "doctor Guaynabo" are mostly national directories full of surgeons. What many households here need is simpler. Guaynabo had 89,405 residents in 2024, and 27.3% are 65 or older, the highest share of any metro-area municipio per the Census Bureau. The Tren Urbano has two Guaynabo stations, Torrimar and Jardines, on the line from Bayamón through Centro Médico to Hato Rey.
For stable high blood pressure, diabetes or cholesterol, the doctor does follow-up by video and, when needed, lab orders. A relative can help with the camera; a patient 21 or older decides who is present.
A doctor in Guaynabo by video: urgent and primary care for all ages
For anything that is not an emergency, we offer video urgent care in Puerto Rico from home: flu, sore throat, UTI symptoms, allergies, rashes or a child's fever. We also follow up high blood pressure, type 2 diabetes or cholesterol; see chronic care. Dr. Diana Nieves Castro is a general practice physician with several years of emergency-department experience, and she sees adults and children of all ages, in English or Spanish.
We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances. Patients under 21 have a parent or legal guardian on the video, showing ID.
We send you a secure video link that works on your phone, tablet or computer. We provide telehealth in Puerto Rico with no office in Guaynabo, so the visit happens wherever you are, as long as you are physically in Puerto Rico.
What it costs: three prices, no membership
You pay by card through secure checkout; you are charged when you request the visit, with a full refund if the visit can't happen. The same price for every age:
- Doctor visit, US$79: a new problem, urgent care (non-emergencies), primary and chronic care, children and visitors. A doctor's note is included if you need one.
- Follow-up visit, US$49: a refill of a medicine you already take (non-controlled), or a review of your lab results if you are an existing patient.
- School and work forms, US$35: school, university or job forms.
- If a US$49 or US$35 visit turns out to need a full visit, the doctor explains why and, with your consent, you pay the difference. Full details on our pricing page.
Dengue in Guaynabo: 30 cases in 2026
The Puerto Rico Department of Health's weekly report for week 37 (published September 23, 2026) counts 30 dengue cases in Guaynabo in weeks 1–37, about 33.6 per 100,000 residents, close to three times San Juan's rate (12.3). With so many older residents, it is worth emptying standing water in yards and carports. The warning signs are in our dengue guide.
Addresses, phone numbers and hours on this page were last verified on 2026-09-30.
How we care for you
We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.
We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.
Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.
If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.
You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).
In an emergency, call 911.
Frequently asked questions
Is there a 24-hour pharmacy in Guaynabo?
Where is the nearest ER to Torrimar?
Can a doctor see my mother at home in Guaynabo?
How much is a doctor visit without insurance in Guaynabo?
Can I get a prescription online in Guaynabo?
Is there a "Hospital Metropolitano de Guaynabo"?
About this page
Author: The Health Initiative
Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)
Disclosure: Founding Executive Director of The Health Initiative
Published: 2026-09-30 · Updated: 2026-10-02
Sources (13)
- Professional Hospital Guaynabo (opens in a new tab) (accessed 2026-09-30)
- Metro Pavia: 24/7 adult emergency rooms (Spanish) (opens in a new tab) (accessed 2026-09-30)
- Metro Pavia: pediatric emergency rooms (Spanish) (opens in a new tab) (accessed 2026-09-30)
- Walgreens, 2505 Carr 841: store and pharmacy hours (opens in a new tab) (accessed 2026-09-30)
- Walgreens, 35 Calle Juan C. Borbón: store and pharmacy hours (opens in a new tab) (accessed 2026-09-30)
- Walgreens, 100 Ave San Patricio: store and pharmacy hours (opens in a new tab) (accessed 2026-09-30)
- Walgreens: 24-hour pharmacies near San Juan (opens in a new tab) (accessed 2026-09-30)
- Walgreens: 24-hour stores near Bayamón (opens in a new tab) (accessed 2026-09-30)
- Farmacias Caridad: store locator (floor and pharmacy hours) (opens in a new tab) (accessed 2026-09-30)
- PR Department of Health: arboviral surveillance, week 37 of 2026 (Spanish) (opens in a new tab) (accessed 2026-09-30)
- U.S. Census Bureau: municipio population estimates, 2020–2024 (opens in a new tab) (accessed 2026-09-30)
- Wikipedia: Tren Urbano stations (secondary source) (opens in a new tab) (accessed 2026-09-30)
- CMS: good faith estimates for uninsured and self-pay patients (opens in a new tab) (accessed 2026-09-30)