Areas
Doctor in Ocean Park & Punta Las Marías: ERs, Pharmacy and Beach Safety
If you need a doctor in Ocean Park or Punta Las Marías, know that Pavía Santurce, one of the closest ERs, is for adults; with a child, go to Ashford Presbyterian in Condado. The Calle Loíza Walgreens pharmacy counter closes at 8 p.m. every day. For anything that is not an emergency, Dr. Diana Nieves Castro, MD, sees you by video at home or in your rental, at any age, while you are in Puerto Rico.
Is it an emergency? Call 911.
Video only
We are a telehealth-only service: we have no office or clinic in this area or anywhere else in Puerto Rico. If you need to be seen in person, this guide shows where to go.
Is this an emergency?
This is not an emergency service. Call 911 or go to the nearest emergency room if you have:
- A head injury with confusion, vomiting or unusual sleepiness
- A deep wound that won't stop bleeding, or a possible broken bone
- Fever with severe belly pain, repeated vomiting or bleeding
- Someone who swallowed a lot of water and is coughing or short of breath
Help lines
The nearest emergency room to Ocean Park: adult or child?
In Ocean Park the question is not only which ER is closest, but who each one takes. None is affiliated with us:
Hospital Pavía Santurce, adults: Calle Prof. Augusto Rodríguez #1462, Parada 22, Santurce. Phone 787-641-1616. Its page advertises a 24-hour adult ER, and it is not on the pediatric ER list of its own network, Metro Pavia. More on the Santurce & Miramar page.
Ashford Presbyterian, adults and children: 1451 Ashford Ave, Condado. Phone 787-721-2160, ext. 1095–1098. Open 24 hours with a 24-hour pediatric ER, per the hospital. More on the Condado page.
Hospital UPR Dr. Federico Trilla, adults and children: Route 3 km 8.3, Ave 65 de Infantería, Carolina. Phone 787-757-1800. Its page says it treats orthopedic and pediatric emergencies. It lies east, past Isla Verde.
Before you leave home
Why a video visit
For anything that isn’t an emergency, compare what each option takes.
| Comparison | Video visit | Emergency room | CDT or doctor’s office |
|---|---|---|---|
| Getting there | From home: join from your phone, tablet or computer. | Drive and find parking. | Drive and find parking. |
| Waiting room | Skip the waiting room: join from wherever you are in Puerto Rico. | Yes, a waiting room. | Yes, a waiting room. |
| Hours and time | We do not publish a wait time. Request a visit online 24/7 — we confirm your time by email or text. | In Puerto Rico, a median of 4 h 52 min from arrival to departure for patients sent home (US: 2 h 42 min; Oct 2024–Sep 2025).1,2 | An in-person visit takes about 2 hours on average, including travel.3 |
| Price | US$79 visit · US$49 follow-up · US$35 forms. You see it before you pay; no insurance needed. | Depends on your insurance and on what is done. | Depends on your insurance and on what is done. |
| Language | Spanish or English, with the same doctor. | Depends on the place. | Depends on the place. |
| Prescriptions | If appropriate, the doctor prescribes and we send your prescription to your pharmacy. | Yes, if needed. | Yes, if needed. |
| When to go in person | If the doctor needs to examine you in person or run a test, she tells you and guides you. | In an emergency: chest pain, trouble breathing, weakness on one side or bleeding that won’t stop. Call 911. | If you need stitches, an X-ray or a test on the spot. |
For problems that are not emergencies. In an emergency, call 911.
Table sources
- 1. CMS Care Compare, “Timely and Effective Care – State”, measure OP-18b: median time in the emergency department, arrival to departure, for patients sent home (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
- 2. CMS Care Compare, “Timely and Effective Care – National”, measure OP-18b (US figure) (opens in a new tab), data for Oct 2024–Sep 2025 (accessed 2026-10-02)
- 3. Ray KN et al., “Opportunity costs of ambulatory medical care in the United States,” Am J Manag Care 2015;21(8):567-74 (US data, 2003–2010) (opens in a new tab) (accessed 2026-10-02)
We found no published source for what a patient pays at an ER or a CDT in Puerto Rico, so we give no figure.
Is there a 24-hour pharmacy in Ocean Park? The Calle Loíza Walgreens
The neighborhood pharmacy is Walgreens, 1963 Calle Loíza, San Juan, PR 00911, 787-728-0033. Per its page on the Walgreens locator, the store is open 24 hours, but the pharmacy counter runs 9 a.m.–8 p.m. every day, closed 1:30–2 p.m. for a meal break.
There is no Farmacia Caridad in Ocean Park; the nearest in its directory is Condado (1307 Ashford Ave), with a 24-hour shop floor and a counter that closes at 6 p.m. on weekdays. In the small hours, the nearest open counter we verified is in Guaynabo: Walgreens, 2505 Carr 841 (787-287-0528), closed 1:30–2 a.m.
Sick at night in Ocean Park: what to do after 8 p.m.
Once the Calle Loíza counter closes, the neighborhood has an open store and no clinic: we could not verify any urgent care or CDT in Ocean Park or Punta Las Marías. Work through it in this order:
- Is it an emergency? Chest pain, trouble breathing, a head knock with vomiting, or someone pulled from the water who is coughing: call 911 and give the street and house number.
- Is it a child? Go to Ashford Presbyterian in Condado, which runs a 24-hour pediatric ER, or Hospital UPR Federico Trilla in Carolina. Do not take a child to Pavía Santurce.
- Need a prescription filled tonight? After 8 p.m., the nearest open counter is Walgreens, 2505 Carr 841, Guaynabo. Call before you book a ride.
- Need something over the counter? The Calle Loíza Walgreens store is open 24 hours.
- Can it wait until morning? Request a visit online 24/7 — we confirm your time by email or text. If the doctor prescribes something, we send your prescription to your pharmacy; the Calle Loíza counter opens at 9 a.m., weekends included.
McLeary, Calle Loíza and the Punta Las Marías shore
Ocean Park is a residential neighborhood of 1930s–1950s single-family homes and small guesthouses, between Parque to the west and Punta Las Marías to the east. McLeary Avenue runs through the middle with cafés, pubs and some services; Calle Loíza to the south has filled with restaurants, bars and boutiques (Wikipedia, a secondary source). If a night out on Loíza ends with someone who drank too much and is hard to rouse, vomiting while asleep or breathing oddly, that is 911, not a video call.
Steady trade winds make the area a kitesurfing and windsurfing spot, and offshore reefs keep big waves down. By video the doctor assesses a scrape or small cut that looks red a few days later, a sunburn, or ear pain after swimming (swimmer's ear). A head knock with confusion, a possible broken bone, a deep cut that won't stop bleeding, or someone who swallowed a lot of water means the ER or 911.
Virtual urgent care: a doctor in Ocean Park for residents and rental guests
The usual need here is a resident with a fever on a Sunday, or a rental guest with no car. For anything that is not an emergency, we offer urgent care by video: flu, sore throat, UTI symptoms and rashes, plus follow-up for high blood pressure or diabetes. Dr. Diana Nieves Castro is a general practice physician with several years of emergency-department experience, and she sees adults and children of all ages, in English or Spanish.
We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you. If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances. Patients under 21 have a parent or legal guardian on the video, showing ID.
We send you a secure video link that works on your phone, tablet or computer. You just need to be in Puerto Rico during the visit. On vacation in a rental? See care for visitors.
What it costs: three prices, no membership
You pay by card through secure checkout; you are charged when you request the visit, with a full refund if the visit can't happen. The same price for every age:
- Doctor visit, US$79: a new problem, urgent care (non-emergencies), children, visitors and tourists. A doctor's note is included if you need one.
- Follow-up visit, US$49: a refill of a medicine you already take (non-controlled), or a review of your lab results if you are an existing patient.
- School and work forms, US$35: school, university or job forms.
- If a US$49 or US$35 visit turns out to need a full visit, the doctor explains why and, with your consent, you pay the difference. Full details on our pricing page.
Dengue at home, and rip currents and man o' war on the beach
Living here year-round means living with the dengue mosquito. The Puerto Rico Department of Health weekly report (week 37, published September 23, 2026) counts 41 cases in San Juan municipality in weeks 1–37 of 2026. The CDC recommends DEET repellent and air-conditioned or screened rooms; tip out standing water in pots, buckets and old tires. See dengue in Puerto Rico. Before you swim, check the National Weather Service beach forecast (opens in a new tab); NOAA notes a Portuguese man o' war can sting weeks after washing ashore. See jellyfish stings.
Addresses, phone numbers and hours on this page were last verified on 2026-09-30.
How we care for you
We evaluate, diagnose and treat; if needed, we give you a lab order for a lab near you.
We see adults and children of all ages. Patients under 21: a parent with patria potestad (parental authority) or a legal guardian is on camera for the whole visit and shows photo ID.
Real-time video visit. We send you a secure video link. It works on your phone, tablet or computer.
If appropriate, the doctor prescribes and we send your prescription to your pharmacy. We do not prescribe controlled substances.
You must be physically in Puerto Rico during the visit (visitors, tourists and cruise passengers are welcome).
In an emergency, call 911.
Frequently asked questions
Is there a 24-hour pharmacy in Ocean Park?
Where is the nearest ER to Ocean Park, and which one sees children?
Can a doctor see me at my home or rental in Ocean Park?
How much is a doctor visit without insurance in Ocean Park?
Can I get a prescription online in Ocean Park?
I got hurt kitesurfing at Punta Las Marías. Can you see me by video?
About this page
Author: The Health Initiative
Medical care provided by Dr. Diana Nieves Castro, MD (PR license 24027)
Disclosure: Founding Executive Director of The Health Initiative
Published: 2026-09-30 · Updated: 2026-10-02
Sources (16)
- Hospital Pavía Santurce: emergency room (Spanish) (opens in a new tab) (accessed 2026-09-30)
- Metro Pavia: adult 24/7 emergency rooms (Spanish) (opens in a new tab) (accessed 2026-09-30)
- Metro Pavia: pediatric emergency rooms (Spanish) (opens in a new tab) (accessed 2026-09-30)
- Ashford Presbyterian: emergency department (opens in a new tab) (accessed 2026-09-30)
- Hospital UPR Dr. Federico Trilla (opens in a new tab) (accessed 2026-09-30)
- Walgreens, 1963 Calle Loíza: store and pharmacy hours (opens in a new tab) (accessed 2026-09-30)
- Walgreens: pharmacies near Condado and Calle Loíza (opens in a new tab) (accessed 2026-09-30)
- Walgreens: 24-hour pharmacy counters near San Juan (opens in a new tab) (accessed 2026-09-30)
- Farmacias Caridad: store locator (floor and pharmacy hours) (opens in a new tab) (accessed 2026-09-30)
- Wikipedia: Ocean Park (Puerto Rico) (secondary source) (opens in a new tab) (accessed 2026-09-30)
- PR Department of Health: arboviral surveillance, week 37 of 2026 (Spanish) (opens in a new tab) (accessed 2026-09-30)
- CDC: travelers' health, Puerto Rico (mosquitoes and dengue) (opens in a new tab) (accessed 2026-09-30)
- CDC: dengue symptoms and warning signs (opens in a new tab) (accessed 2026-09-30)
- NOAA: Portuguese man o' war (opens in a new tab) (accessed 2026-09-30)
- National Weather Service San Juan: beach forecast (opens in a new tab) (accessed 2026-09-30)
- CMS: good faith estimates for uninsured and self-pay patients (opens in a new tab) (accessed 2026-09-30)
